Shipping policy

Free shipping

Shipping is free on all orders, to every country we ship to.

When we send your order

We pack your order at our office in Istanbul. We send it within 3 business days (Monday to Friday). We ship with DHL.

Delivery time

Delivery time depends on your country. If there is a delay with your order, we will tell you by e-mail.

Duties and taxes

Our prices do not include import duties or taxes. Customs in your country may charge taxes and import fees when your order arrives. The receiver pays these fees.

Orders in Türkiye

We do not ship to Türkiye from this store. For orders in Türkiye, please visit istanbul.rumisu.com.

Questions

Please write to us at hello@rumisu.com.